Avenue Cancellation Cover

Description

The Avenue Cancellation Cover policy is an additional cost for our public classes and courses, that will need to be paid for in full for each person booked, before our 2-week cancellation period (or 1-month for courses) is active or on booking if already within the cancellation period.
This cover is not mandatory and is for those who don’t want to risk losing their spot due to unforeseen circumstances.

The policy covers any circumstance notified to us at least 1 working day or more before your class date. Within 1 working day, our standard T&Cs will apply, see more here. For any cancellations within the 1 working day (please note our office isn’t operational on the weekend) please contact us directly as soon as possible and we will do our best to help. If this happens outside of working hours, please leave a voice message with details and we will do our best to help.

Avenue Cancellation Cover is non-refundable, non-transferable and is valid for one class transfer, per cover bought. Should you be booked onto multiple classes with multiple people you will need to buy one per person, per class.

We have 4 tiers of cover per person:

Tier 1 – £10
For our public classes 1.5 to 2.5 hours long

Tier 2 – £20
For our public classes 3 to 5 hours long

Tier 3 – £45
For our Basic & Intermediate Cooking Days

Tier 4 – £159
For our 1-week long public courses

Tier 5 – £319
For our 2-week long public courses

N.B. The cover doesn’t cover accommodation, private classes or private events